Last updated: January 28, 2026
At Reykjavík Transfer, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website or book our transfer services.
Information We Collect
When you book a transfer or contact us, we may collect:
- Name
- Email address
- Phone number
- Pickup and drop-off information
- Flight details
- Booking information
- Payment information (processed securely by third-party payment providers)
We only collect information necessary to provide our services.
How We Use Your Information
We use your information to:
- Manage and confirm bookings
- Coordinate pickups and drop-offs
- Contact you regarding your transfer
- Process payments and refunds
- Provide customer support
- Improve our services and website
We do not sell or share your personal information for marketing purposes.
Payment Security
Payments are processed securely through trusted third-party payment providers. Reykjavík Transfer does not store your full payment card details.
Data Protection
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.
Our website may use secure encryption technology (SSL) to protect information transmitted online.
Data Retention
We keep personal information only for as long as necessary to:
- Provide our services
- Meet legal, accounting, or regulatory requirements
Meet legal, accounting, or regulatory requirements
Marketing Communications
If you subscribe to updates or promotions, we may occasionally send emails about our services or special offers.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Your Rights
Under applicable data protection laws, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to certain processing activities
- Withdraw consent where applicable
Third-Party Services
Our website or booking system may use trusted third-party providers for payments, booking management, analytics, or customer communication.
These providers process data only as necessary to provide their services securely.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email: info@reykjaviktransfer.is